Relax, you’re in safe hands. Our Client Services team are highly experienced specialists who’ll guide you through Implementation, Training and Support. They are dedicated to ensuring your experience is the just the way you expect it to be.
Implementing Astute Payroll software into your Business
As part of the implementation process we’ll look at how you run your business and make sure what we deliver fits with the way you work. Whether you have five or five thousand employees, we’ll configure our software to work closely with your existing processes, infrastructure and automation.
We assess your business environment, work challenges, and technical requirements to design an implementation plan.
CONFIGURE & INTEGRATE
Includes importing any existing data, implementing any custom reports, and integrating any agreed third party applications.
We run a comprehensive training program to get your users up to speed online, in person, or at our workshops around the country.
We create a sandbox environment for testing and and correct any issues with you before the final go-live.
After go live we continue to fine tune your configuration settings and respond to any issues that may arise.
We review the application against predefined success criteria and verify everything is running smoothly.
We're here to help
Our team of highly experienced implementation consultants work with you to ensure you get up and running quickly, so you can see an immediate impact on your business. We offer multiple implementation programs that can be tailored to your specific needs. Whatever level of implementation you require, we’re here to help.
LIGHT Implementation Program
Standard Implementation Program
Run by a dedicated Implementation Consultant, this program is designed for small and medium sized businesses with complex HR, payroll, and invoicing processes such as pay and award interpretations, multiple business entities, complex invoicing, budgeting, and integrations with other applications.
Enterprise Implementation program
More than 500 employees and/or a highly complex back office requires a tailored program to support your business requirements. We will run an onsite discovery process with your leadership team then produce a written report of recommendations, a custom proposal, and a statement of work.