Software Support

Relax, you’re in safe hands. Our Support team are highly experienced specialists who'll have your query logged and worked on quickly. They are available to support you and your team every business day of the year on email, phone or web.

Support when you need it most

Payroll and invoicing is critical and must always run properly without error or delay. And when times are tight we understand you need answers quickly. That's why our support team are available not just on email but by phone as well. When it comes to support we've got your back.


The right experience ready for you to draw upon


Available all AEDT business hours


Availability every business day of the year


We've got the questions ready for you


Our staff are trained and experienced


We are the friendly voice here to help

Client Services team members inclue Shelley, Nicole, Leanne and Matt.

What support is available?

When it comes to support we’ll do all we can to help. We can talk, email, or even screen share to assist you in getting the answers you need.


If you or one of your staff have a quick question about software functionality simply get in touch and we'll go through the answer with you.


If you need more than a quick and ready answer you might need some more time. In that case a simple purchase of support time gives you exclusive time.


We have a range of printed User Guides and Manuals that we can send to you for ready reference at your work desk, and our Tech Update emails keep you updated on new features.